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Have Your Say

Have Your Say

We really value feedback from carers about our work. For monitoring purposes, all our projects need to know they’re doing what they set out to do. It’s also great for staff to hear whether the work they’re doing is truly helpful. When we could do better, we need to know that too.

Thank you so much to all carers and former carers who have ever completed a form to let us know how we’re doing.

Please provide your details below, or remain anonymous if you prefer:

Recent Feedback

"I have found Signpost staff really helpful. They have followed-up to make sure all is ok, and spent around two hours helping my sister fill out the Attendance Allowance form. I couldn’t recommend your team any more if I tried. Well done!"
"I used this service for the first time because I needed it. Turned out to be the very best service I've had to turn to. Would recommend it to anyone who needed it in the future. Once again a thousand thanks."
"The benefits system was so difficult - I was emotional and mentally drained until I was put in contact with Celia. This lady saved me with her help and support. She took the strain and worry off my shoulders. Without places like Signpost I dread to think where we would be now. The true thanks has to go to Celia - the help and support you have given us is truly amazing. We will always be so grateful for what you have done for us."
"What can I say but thank you for being so helpful and supportive when I need it. Me and my mother are very grateful."
"I haven't been able to attend most Signpost events in recent months, but one I was able to attend was to John Lewis for afternoon tea and treats in December 2019. It was a delight from beginning to end. I didn't have particular expectations, but after a stressful few weeks, I felt special and cared for."
"My husband died a year ago and I find meeting up with others a great help. When I listen to their stories I go home realising how lucky I am. Some of us are hoping to start going to the cinema together. Natalie is lovely and knits the group together very well. Thank you Signpost."
"Signpost is a vital service for carers and certainly was for me over the years. I was a carer for my mother with very little family support. Since she has died your staff are very dedicated, caring and show empathy in all they do for carers and I am truly grateful for all the support Signpost has given me, especially at a time when I was beginning to feel isolated, alone and abandoned by the "system" and life. Your service truly is a "lifeline" for carers at a time when many may feel abandoned by other services. I especially enjoyed the arts and crafts sessions which I found to be very therapeutic, giving me a "confidence boost"."
"This is just a general "thank you" for the work of Signpost. Having worked in the caring profession for over 30 years finding myself on the "other side" was quite an upheaval. Being able to join in various activities and events has saved me from an isolation I didn't really expect! Socially the restrictions on me to be able to go out and do as I please (and I know I'm much better off than many people) means I appreciate the opportunity to join in with the Signpost organised activities."
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Registered Charity No. 1085727

A Charitable Company Limited by Guarantee

Registered in England No. 4176004

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Dear Friend and Supporter of Signpost

Like many organisations, we are experiencing increased demand for our services alongside reduced funding and donations. To enable our team to work as effectively and efficiently as possible, we have taken the difficult decision to close our phone lines from 1pm, Monday – Friday.

If you do call us in the afternoon, please do leave a message with your name, number and a summary of your enquiry. Our colleagues will be checking voicemails throughout the afternoon and will call you back as soon as possible. This will be within 2 working days. Alternatively, please email info@signpostforcarers.org.uk

We are sorry for any inconvenience this may cause, and thank you in advance for your understanding.