We really value feedback from carers about our work. For monitoring purposes, all our projects need to know they’re doing what they set out to do. It’s also great for staff to hear whether the work they’re doing is truly helpful. When we could do better, we need to know that too.
Thank you so much to all carers and former carers who have ever completed a form to let us know how we’re doing.
Like many organisations, we are experiencing increased demand for our services alongside reduced funding and donations. To enable our team to work as effectively and efficiently as possible, we have taken the difficult decision to close our phone lines from 1pm, Monday – Friday.
If you do call us in the afternoon, please do leave a message with your name, number and a summary of your enquiry. Our colleagues will be checking voicemails throughout the afternoon and will call you back as soon as possible. This will be within 2 working days. Alternatively, please email firstname.lastname@example.org
We are sorry for any inconvenience this may cause, and thank you in advance for your understanding.